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Paid 500 euros Front Office internship in Amsterdam, Netherlands

at Pic Management


Human Resources
Entry Option
Application Period
2018-04-05 00:00:00 to 2018-06-05


Our partner is a luxury hotel of a very recognized international hospitality group Main tasks: Ensure accurate and efficient running of reception including check in/out procedures Respond to Guest queries in a timely and efficient manner Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Understand correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Answer switchboard calls, as required Ensure all Guest deliveries and messages are received effectively and efficiently Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Attend appropriate training courses, when required Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement Requirements: - Fluent English level, - minimum 5-6 months internship mandatory, - European passport or working visa/permit - Fees are charged only once the internship is secured Benefits: - Professional experience, - 535 euros gross/month CONTACT DETAILS:

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