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Paid 200 euros Front Office internship in Deía, Mallorca

at Pic Management


Entry Option
Application Period
2018-04-05 00:00:00 to 2018-06-05


Our partner is a nice Boutique hotel located on the West coast of Mallorca, in front of the sea This position is polyvalent. You will work in Front Office and Food and beverage departments: Main tasks: Greet and inform customers on living conditions:  rates, benefits. Make reservations, record arrivals and departures / Resolution of complaints. Maintain information materials available to customers /Propose and / or sale of tourist services. Reply to mail, fax, phone / Check or have control rooms (minibar drinks consumed in the "Equipment Loan") / Ensure billing of travel, meals / Accept the bills, payments control deferred. Establish rates / Sales trips Provide an excellent service according to the hotel standards and ensure guest satisfaction. Meet and exceed the expectations of  guests. Constant promotion of additional sales and up-selling. Guarantee a cost-conscious manner of working. Active promotion of in-house sales by optimal knowledge of the hotel’s facilities and services. Knowledge and usage of the cash system. Booking and posting of all transactions. Full knowledge of the menu, promotional menus, wine lists or any other promotion in place. Knowledge of the latest trends in drinks and preparation techniques Requirements: - Fluent English level, Spanish communicative, - European passport or working visa/permit - Fees are charged only once the internship is secured CONTACT DETAILS:

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