at IES Consulting
2017-06-21 00:00:00 to 2017-11-21
Internship, hotel, Spain, paid, Zaragoza, Reception, Bar
Focused on international guests, this hotel is located a few-minute walk from the beautilful BasÃlica de Nuestra SeÃ±ora del Pilar, in the very centre of Zaragoza. The city centre is renowned worldwide for the years of history that have left their mark on various buildings, palaces, and culture. The hotelÂ´s team is versatile, and they are all responsable for various tasks.
Students are also trained as such, to improve learning and show how different departments of the hotel are managed, especially reception and F&B.
Shifts are rotating, usually 7am-3pm and 3pm-11pm. To facilitate the studentsÂ´ experience this hotel offers shared accommodation within its premises, and access to the staff cantine at breakfast. It also offers monthly financial aid.
The group that owns this hotel has been collaborating with us since 2010, and is recognised throughout the European Union by providing its students with excellent training in the departments such as front office, booking, events, management, foodÂ¬beverage and as Assistant Director.
Its team is multicultural and its main customers are business representatives and families of Spanish and French origin. Given the characteristics of the internship, the student will be immersed in the Spanish culture and thus will be able to improve their level of language, and have a quality experience in the world of tourism.
Front Desk tasks include:
- Guest service
- Check-in and check-out
- Reactivity in facing unpredictable changes: late check-out, extensions, early departures etc.
- Giving information to hotel guests regarding tourist attractions, leisure activities etc.
- Answering questions regarding hostel offers, facilities and events.
- Handling complaints, suggestions, etc
Restaurant & bar:
- Preparing the tables for meals;
- Customer service at the bar;
- Cleaning of the tables.
You have an intermediate level of English and basic knowledg in Spanish.
The internship starts between September and November 2017 for 3-6 months and will be remunerated with 215â‚¬/month gross + breakfasts